mattytye10's CV
mattytye10
BUSINESS MANAGEMENT GRADUATE | SALES | RECRUITMENT | COMMERCIAL
Profile summary
Versatile Business Management professional with 3 years of experience across 7 organizations, specializing in sales, recruitment, and commercial operations including GCC experience. Confident in ability to execute direct sales, manage client advisory projects, and deliver customer support in fast-paced environments. Committed to applying strong communication and problem-solving skills to drive commercial success.
Career highlights
Commercial Advisory Project Management: Managed client advisory projects during an SME consultancy engagement, turning research findings into practical commercial recommendations for clients.
Luxury Retail Sales Operations: Executed luxury retail sales operations within a target-driven environment, managing client relationships and contributing directly to store revenue goals.
Field Sales and Customer Acquisition: Executed direct sales operations within a field environment, meeting daily and weekly acquisition targets through face-to-face customer engagement.
Key skills
Professional experience
Managed client advisory projects as part of a live SME consultancy engagement, coordinating business and market research efforts to address commercial challenges while operating under strict deadlines.
- Turned research findings into practical commercial recommendations for SME clients.
- Questioned stakeholders to understand business requirements and structured ambiguous briefs.
- Presented clear and evidence-based recommendations under strict deadlines.
- Strengthened research and problem-solving skills applicable to understanding markets and recruitment briefs.
Executed matchday operations for commercial areas and fan engagement initiatives, interacting directly with corporate hospitality guests and supporters within a high-volume venue environment.
- Resolved customer issues quickly while maintaining premium service standards, developing confident communication and composure under pressure.
- Built rapport with fans and corporate hospitality guests while representing a globally recognised brand.
Delivered luxury retail sales operations within a target-driven environment, managing client relationships and contributing directly to store revenue goals.
- Built relationships with high-spend customers in a KPI-driven luxury sales environment to support individual and store targets.
- Applied consultative selling, product recommendations, upselling, and cross-selling to increase value while maintaining premium service standards.
Delivered direct sales operations within a field environment, executing face-to-face customer engagement to meet acquisition targets. Handled customer needs directly, presented propositions, and managed sales objections to secure conversions.
- Cold-approached prospective customers in a demanding environment.
- Handled sales objections and closed transactions.
- Translated complex technical problem descriptions into clear recommendations for clients during consultations.
- Assisted customers with inquiries and transactions while operating checkout stations.
- Contributed to customer engagement initiatives to support ongoing membership acquisition efforts.
- Assisted with membership campaigns by greeting visitors and answering general inquiries.
Education
- 2:1
- Academic focus included commercial strategy, marketing, organisational performance, consumer insight and entrepreneurship.
Languages
English · Native